Sh*t happens today

July 19th, 2008

We had a kernel httpd crash (Linux FC7) and our site went out for 3 hours around noon time. What can I say, ‘am feeling really sad about this. We just signed up with a lot of new users — I’m sure we made them very very unhappy :-(

This was worst ever timing for us – We signed up with our new data center sometime ago and brand new servers got provisioned today (The actual move into the new facility along with the new architecture was planned next Saturday).

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20 Comments

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    Momto4kidsny (Who am I?)

    I’m one of the new members and I happen to know what it’s like to have sh*t happen so I’m sticking around to see this all the way.

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    StanHayes (Who am I?)

    Shut? Shot? Shet**** would Shetland. Hmm… I’m gonna figure this out and come back.

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    Indus Khaitan (Who am I?)

    @Momto4kidsny Thanks for your kind words and support; I need it.

    Indus

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    Lee Doyle (Who am I?)

    Damn that sucks :( It was very bad timing fo everyone.

    The main issue was that it slowed every member down :( Maybe you need to fix the plugin so it has the scrits and css needed to run on its own.

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    Alex (Who am I?)

    You guys still got my support. I had to disable plugin for a few hours but now back in business :-)

    You have great service and I think those of use who truly appreciate what you do, will understand that sh*t does happen. Even to best of us :-)

    Glad you are back!
    Alex

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    Paul (Who am I?)

    I’ll take the problem with a grain of salt, and continue to use your service.

    Now if you can only fix the Blogger update problem…

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    dew (Who am I?)

    Servers go down all the time. It just happens, glad it’s back up and running now.

    What would be nice is a way to keep blogs from slowing down if this happens again. Storing stuff on the blog instead of on your servers would help a lot (and take some strain off your servers).

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    Roger (Who am I?)

    I figured it was something like that I knew you would be up and running. Just a hiccup! You guys Rock!

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    Roger (Who am I?)

    Also thanks for posting what happen so quickly!

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    Jayne (Who am I?)

    Shyte happens to remind us how strong we can be under pressure ;)

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    Jitendra Gupta (Who am I?)

    We are also looking at some changes suggested today related to making the CSS/JS local to the sites…We will update you on that as well as soon as well soon.

    Thanks, Jitendra

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    Adam Pieniazek (Who am I?)

    No hard feelings but I’ll be keeping the plugin off my personal blog for now (honestly doesn’t make that much sense to have ratings there in the first place!) but I’ll consider adding it to other blogs down the line. I know server issues happen to everyone so just wanted to let you know I’m not holding it against you!

    Also, it the profile popups and the Who Am I links are what really urged me to de-activate (the server issues just made me do it earlier than planned) the plugin. It’d be nice if there was an option or tutorial on how to disable the popups.

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    dew (Who am I?)

    As far as the popups, or if there was a reason to change the amount of time it takes for it to show up when hovering over the who am i link.

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    Curtis (Who am I?)

    I notice your site is a little slow as well. No biggie, I’ll just be patient.

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    Babs - beetle (Who am I?)

    A couple of good points made here, about making the CSS/JS local, and the popup issue.

    I will certainly continue using it, unless it proves pointless for my blogs.

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    SomethingJust (Who am I?)

    I was one of the new users and ended up deleting the code because my blog kept crashing with the code in it. Now, I don’t know how to reinstall it.

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    GwynnsGifts (Who am I?)

    I am also one of the new users and I understand that things happen. No problem here. I appreciated being informed about what happened and will continue to explore. Thanks

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    I’m clueless. I certainly don’t mind that sh*t happens; I just don’t have any clue how to get mine to work again! It just stopped working…Maybe tomorrow when I post?? Anyway, good luck.

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    Ventus Terra (Who am I?)

    It happens, all good.

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