Problems with Registration
April 17th, 2008
Hey Guys, we ran into some problems over the last couple of days related to our registration page. It turned out we had enabled SSL on our registration page for security but when we passed the form params from an SSL page to an non-SSL page, the registration data was getting lost (Kuldeep along with all the rest of the team - for not catching it - is going to be in the doghouse for a week for this one 
). This problem only effected people who were registering their blog along with their email. Needless to say that it is all fixed now.
So what does that mean…It means that about 65 of you guys who signed up over the last couple of days, did not get your blog keys or were running into key-activation issues. We are working through the logs to make sure that we send out new keys to all of effected users along with an apology…If you haven’t heard back from us or are still having problems, please feel free to drop me a line at jitendra {at} sezwho {dot} com or to support {at} sezwho {dot} com and we will take care of it with extreme alacrity.
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Jitendra Gupta
Filed in SezWho
7 Comments
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netsnake (Who am I?)
7 months ago
Hi!
I also registered, but got only the kex for my blog. No activation. How do I do that? Cause I can’t login, it says that I don’t exist, and where do I have to activate my account within these two days?
Thanks
netsnake
SezWho Support (Who am I?)
7 months ago
Hi netsnake,
Sorry for the inconvenience.
It would have helped if you would have written to us on support{at}sezwho{dot}com giving details like your email ID, blog URL etc. We have however analyzed the data based on the search string “netsnake” and found that you have registered the blog http://www.netsnake.net with us.
Please follow the steps on http://sezwho.com/download.php for activating the blog key on your blogging platform. Your user account will be activated alongwith the blog and then you will be able to login and administer your profile on sezwho.com.
Please feel free to write to us if you still face any issues.
Regards,
SezWho Support Team
netsnake (Who am I?)
7 months ago
Thank you very much it says a lot about your service if help comes so quickly!
But the thing is: I just wanted a username, but I plan o have a blog on that domain, it will perhaps be… well, not within the next 2 weeks.
Do I have to register again then? I wouldn’t mind, just want to be clear about that.
Thank you a second time,
netsnake
SezWho Support (Who am I?)
7 months ago
Hi netsnake,
You are welcome.
To just get a username, you need to select the appropriate radio button (i.e. give me just a user name) on http://www.sezwho.com/register.php. You will receive a mail requesting you to complete the user set up process by clicking on a link. Once that is done your account will be set up at sezwho.com and you will be able to request key for your blog from your profile page on sezwho.com .
However, it would not be possible for you to use the email that you already registered with us unless we delete it from the DB manually. Please let us know if you want that done.
Thanks,
SezWho Support Team
netsnake (Who am I?)
7 months ago
No, I’ll take my more serious mail-address. Thank you very much for that great support!
SezWho Support (Who am I?)
7 months ago
You are always welcome.
Melisa Sriwulandari (Who am I?)
6 months ago
Hi, I tried to go to MY ACCOUNTS page but each time I tried to login, it says I don’t exist.